The survey, which opened today, Monday 9 November 2026, will run for five weeks, closing on Monday 14 December 2026. It aims to gather feedback on residents' pride in Harlow, perceived improvements, and confidence in the town’s future.
Residents are asked to provide their verdict on whether the council is keeping its promises, listening to residents, offering value for money, and delivering reliable services. The survey also seeks input on progress across the council's six 'Building Harlow’s Future' missions and which areas should be prioritised over the next 12 months.
“"Are you more proud of Harlow than you were a year ago? Is our town moving in the right direction? And is your council keeping its promises? We want your honest verdict on how we’re doing in running our town. Tell us where you can see improvements. Tell us where we must do better. And tell us what would make the biggest difference to you and your family. Behind every answer is someone’s experience of living here and relying on the services we provide. That matters, and your responses will help shape our priorities and what we tackle next. We’re Building Harlow’s Future, and you should have a voice in shaping it. It’s your town. Your council. Your say."
Residents can participate in the survey online via letstalk.harlow.gov.uk/resident-survey. For those who require assistance, paper copies are available from the Civic Centre, and the council can be contacted on 01279 446655.
