“"The launch of the East of England Mental Health Crisis Text Service gives people another way to access mental health support when they need it most. The service is designed to complement existing NHS mental health services, including crisis lines and local support available across the region, helping to ensure people can access the right support in the right way."
“"We know that reaching out for help takes courage. For many people, especially younger people, sending a message can feel far less daunting than making a phone call or speaking face-to-face. That’s why we’re pleased to offer a service that meets people where they are and allows them to seek help in a way that feels comfortable to them. With no minimum age and support available around the clock, we hope this service will make it easier for more children, young people and adults to reach out early and access the support they need."
“"As we move into the autumn and winter months, we know that many people can find this a particularly challenging time of year. Shorter days, social pressures, feelings of loneliness and worries about work, money or family circumstances can all have an impact on mental wellbeing. This service provides a free source of support at any time of day or night, ensuring people have somewhere to turn whenever they need help or simply someone to talk to."
“"We want to make sure the mental health services we commission reflect the needs of our local communities, so people can get the right support, at the right time and in a way that works for them. That means offering a range of services that recognise people may want to seek help in different ways. This new service gives people another important option alongside existing mental health services, offering greater choice and helping them get the care and support that’s right for them when they need it."
